SHIPPING
All items are packed & shipped with care from our studio and warehouse in Rocky River, Ohio.
Orders ship via UPS or USPS.
We are always willing to work with you to select the cheapest shipping option. We know it can be expensive!
We ship fairly quickly, about 1-5 days upon receiving your order. You will receive your tracking number once it ships out.
Some items may be out of stock or need extra time if made to order. If so, we will contact you with a time frame, usually about 3-7 days.
For any shipping questions or concerns, email ORDERS@STASHSTYLE.COM or fill out the contact us form.
RETURN/EXCHANGE POLICY
Stash Style creates small batch goods that are not mass produced.
Each piece takes time and effort to produce by our very small team.
Our products are hand silk screened, hand sewn, hand dyed, or made from vintage materials. We love that each piece is one of a kind but understand that it may not work for everyone. Due to our made to our process, we cannot accept returns for refund.
Instead, we can happily offer exchanges or give you store credit.
If you need to exchange, you are responsible for shipping the items back to us.
Please get in touch if you would like to swap out for a different size, different style, or different item altogether.
Once we receive your goods and they are in the same condition as we sent them, we will exchange or confirm your store credit.
For any issues with you order, email shannon@stashstyle.com or fill out the contact us form.
ALL EXCHANGES SHOULD BE SENT TO:
STASH STYLE
19620 Detroit rd. Rocky River, OH 44116
440-364-4923
shannon@stashstyle.com
WHOLESALE POLICY
Customer satisfaction is our first priority.
Although we check all merchandise for defects and damage prior to shipment, it is the buyer's responsibility to check the product upon arrival and make sure it is free of any defects. Please contact us within 10 days of receiving your order if anything is missing, defective, or broken.
We are happy to replace or issue a credit for these items.
If product has been damaged from shipping, please email photos of the damages so we can file a claim with UPS/USPS.
If you would like to exchange or return product based on taste, you are responsible for the cost of shipping.
ALL RETURNS SHOULD BE SENT TO:
STASH STYLE
1328 Linda St, Rocky River, OH 44116
440-364-4923
orders@stashstyle.com
All requests will be processed after we inspect and verify the condition of the item.
It takes approximately five to seven business days for the refund to appear back in your bank account.
Shipping charges are not refundable.